India Gazette
IndiaGazette.com Thursday 15th May 2008 Issue 1484
  • More Breaking Business News

  • US could be going down Japanese path
  • South Korea-US trade pact proves unpopular
  • More oil employees kidnapped in Nigeria
  • KLM-Air France puts up international fares
  • Changi Airport set for more expansion
  • Abu Dhabi in a new construction phase
  • Bali to welcome cruise ships in new port
  • White House warns of continuing high food bills
  • Hong Kong keen to attract overseas fund managers
  • Zimbabwe prints mammoth bank note
  • US stocks rise on inflation data
  • Unknown terror group says it set off bombs in India
    Get India Gazette headlines emailed to you daily.

     RSS Directory

    Airlines give bad online advice
    India Gazette
    Friday 9th May, 2008  


    EU consumer protection officials have warned consumers that they are being defrauded by some online ticket sellers.

    The EU consumer agency has said one in three airline ticket booking sites in 13 participating countries had breached consumer law and that regulators had to pursue them to enforce the rules.

    The EU would has now threatened to intervene if the industry itself does not clean up the unscrupulous practices.

    It has been revealed that low-cost carrier Ryanair, Austrian Airlines and Finland's Blue 1 had broken consumer rules.

    Norwegian authorities found that Ryanair included the right to priority boarding as a pre-chosen option and charged a fee of 6.4 euros for it.

    Similarly, Blue 1 included insurance in case of cancellation as a pre-chosen option for customers booking tickets online.

    Norwegian authorities found that Austrian Airlines had a booking fee of 100 kroner per ticket that was not included in the advertised prices on the front page of the airline's website.

      Email this story to a friend

    Have your say on this story

    Your nickname (optional)
    Message
    Image verification This is a captcha-picture. It is used to prevent mass-access by robots. (see: www.captcha.net)
    (enter the verification code from the image above)